Training in Mediation is ‘Object-Based Training’. The primary objective is to see to it that the trainees equip themselves with the relevant concepts, techniques and required skills in order to effectively play their roles as mediators. It is in this background, what is taught is not more important compared to what is learned.
‘Learning outcome’ is required to be objectively identified by the trainer.
This can be achieved by following the two steps:
- Creating value during every session of the training
- Measuring performance at every stage of the training
Both of these should go hand in hand.
Creating value
Unless value is created for the object behind learning, trainees may not get themselves motivated to learn. Hence it is desirable that at required stages, the trainer has to mention
- why something is to be done in a given way – and what results can be expected by that
- Why something should not be or not expected to be done in any other manner – and what consequences may be avoided.
Example
Parties are not encouraged to give their options in the very first joint session.
Mediator has to gently avoid parties offering their options at the first joint session.
Effect: Reactive devaluation may set in.
There may be an Impasse.
Measuring performance
Trainer has to constantly observe trainees while they do role play/s and find out whether they have been adopting the techniques and skills introduced to them with a clear understanding of the concepts.
Wherever the trainer finds a gap – ‘one on one’ coaching may be necessary.
A trainee may demonstrate a very good understanding of 80% of the concepts, techniques and skills. Nevertheless, he/she should be strengthened in the remaining areas also. Each concept/technique/skill has its own potential value in training. Hence the method of overall grading is never appreciated in OBTs/Object based Trainings. Even if one essential technique/or skill is not understood and even if one concept is misunderstood, that may have a devastating effect. Hence there can be no compromise on measuring performance in an objective manner.
“A good trainer reads the trainees”
Slamw
Training of Trainers in Mediation 