“Coaching” – ‘ FOUR STEPS ‘ TECHNIQUE- MCDR
Ultimate objective of any Mediation training is to enable the trainees to be competent to perform their role as mediators. There has to be perfect synergy between the theoretical and practical aspects of mediation. Through role plays, the trainees are strengthened to be come competent mediators. During the role play the role of the trainer is so very important that the trainer stays with the participants, and guides them properly.
Following steps have to be meticulously followed by the Trainer/Coach:-
Background work to be done by the trainer
Observe attentively.
Observe through out the role play ( not just intermittently).
Note down where the trainee mediator needs corrections.
Note down where the trainee mediator needs improvement in his/her understanding of the theoretical concept behind the practical aspect.
Demonstration of coaching
Frame i) Word/ Sentence pointing to the mistake.
ii)Frame a sentence suggesting correction with reason
iii) Frame the corrected version.
FOUR STEPS ‘ TECHNIQUE- MCDR
- Mistake – Point out the mistake ( in one or two words or single sentence)
- Correction – Suggest the correction ( in one or two words or single sentence)
- Demonstrate – Demonstrate what needs to be done
- Replay- Ask the trainee to replay the corrected version.
“A Coach is someone who tells you what you do not want to hear, who has you see what you don’t want to see. So you can be who you always known you could be.”
(Tom Landry- American Professional Football player and Head Coach)
(All Copyrights reserved by the author S.Susheela)
Training of Trainers in Mediation 