….TOT 157 Setting an agenda

Setting an agenda is a wonderful communication technique.   When this is required to be used as a skill one should have worked a lot on it.  This is an under surface  communication skill which does not get noticed  explicitly. However one can feel the essence of it , when a trained mediator  who has  masteredContinue reading “….TOT 157 Setting an agenda”

….TOT156-“Summing up”

Summing is  an excellent communication technique. It is very useful  in the training process. It is equally useful as a special tool for the mediators. From both these perspectives, a trainer has to weave  the elements of   ‘summing up ‘ in training, at every stage ,  in a methodical manner. Following steps may be  followed:Continue reading “….TOT156-“Summing up””

Design a site like this with WordPress.com
Get started