….TOT 173- Structuring the Coaching

TOT 173-WEEK 173

Coaching is in integral part of mediation training. In advanced training programs the segment of coaching will have to be structured differently.

The following methodology may be used:-

1.Identifying issues

a)Listening with empathy and identifying issues that are bothering the party/parties.

b) Making a list of the issues

2) Prioritizing

Asking each of the parties on which of the identified issues they would like to speak first

And note down the same.

Asking the parties to identify which of the identified issues is more important and which is not of much importance.

3) Helping them to find their own solutions

Asking each of the parties (i) What are the solutions they are expecting for each of the identified issues

ii) What can they do to get the solutions they want to get.

iii) What will the other party be willing to do so that this party can get the solutions which he/she is expecting to get.

iv) Asking them to identify as to who can help in the resolution of the dispute

How is it done:-

i)Case history of both sides/ general information be given in advance to the parties and the mediator

ii) A situational role play is taken .

Situation: Private session with Party A

Party A gives his narrative ( for 5 minutes)

iii)Mediator is requested to work based on the three steps referred above.

a)Mediator is requested to Identify the issues and list them in concurrence with the party/s ( 3-5 minutes)

b)Assist the party/s to Prioritize ( 3 minutes- 5 minutes) ( 3 minutes)

c) Ask the party/s to make a list of the solutions, by facilitating them to generate options.

(5 minutes)

Total time for exercise: 15-20 minutes

Advantages:

Problem solving process becomes a structured process.

Parties do not feel stressed as they would be going step by step, but yet would be working within the identified frame..

Parties feel relaxed because each step of the problem solving process is explained to them and that they are prepared.

“Boundaries are basically about providing structure, and structure is essential in building anything that thrives.”

Henry Cloud-American self-help Author