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TOT 176
WEEK 176
“ From Head to Hand”
(To be used in advanced training)
What matters most to a party and what matters least are two important factors to be considered by the mediator in any mediation.
Training in mediation includes equipping the mediators to get accurate information on both these factors.
Following steps may be considered:-
- Write down Mediator’s impressions
Mediator may write down (for personal consumption only)- what according to the mediator i) Is very important for the party.
(ii) is not very important for the party
(iii) is of least importance for the party.
- Frame questions
Mediator to frame and write down effective questions that can be put to each of the parties to get ‘their ‘ answers to aforesaid 3 questions.
- Elicit and note down
Mediator to note down the answers given by the parties.
- Compare
Mediator to compare (A)- Mediator’s impressions with (D) Party’s answers
Advantage:
i)When A and D do not match, mediator will understand that mediator’s perceptions will not be of any value as compared to Party’s priorities. Mediator will learn to suspend his/her opinions.
ii) Mediators/trainees will know how to work systematically.
iii) They understand the value of methodical approach to problem solving process.
iv) By writing down one would be more specific . This method helps in saving lot of time and energy being spent on speaking more about the person than about the problem.
v) This method helps in assisting the parties to separate the person from the problem.
vi) They decide what is important and not so important for them.
“ Things which matter most never be at the mercy of things which matter least .“
Johann Wolfgang Von Goethe
(All copyrights reserved by the Author S.Susheela)
Training of Trainers in Mediation 