Author Archives: susheelasarathi

 Technique of Value Chain Analysis is developed by  Prof. Michael Porter, Author of “FIVE FORCES” PURPOSE The objective of use of this technique is to master excellence in things that are really important and matter a lot.  This technique helps  to identify and develop a strategy as to how one can create value for anythingContinue reading “TOT 81: Value Chain Analysis”

In Mediation, mediators come across two types of questions:  1. Questions posed by the parties which may be  posed by one party to the other  Posed by either or both the parties or third parties to the mediator and  2.  Questions asked by the Mediator. Trainer has to spend quality time with the trainees inContinue reading “TOT 80: A Template on Questioning”

This technique is used specifically to remove the boredom factor in the participants. When it is noticed that there is too much information loading on the participants, and they are unable to comprehend what is being said, and are getting bored, the above technique can be used. Identification Trainer has to notice that the sessionContinue reading “TOT 79: Two Together”

This exercise is to be done in refresher courses or in advanced trainings Step 1: A role play is chosen with multiple characters. ( not less than 6 ) Role play has to be circulated one day in advance to the participants chosen to play specific roles. Amongst chosen participants one will play the roleContinue reading “TOT 78: Handling Difficult People”

Trainer has to train the participants in effectively assisting the disputing parties to resolve the dispute between/amongst them. Training regarding effective use of caucus should be one of the important components of a training program.   The problem solving session can be utilized in the best possible way –  DISCUSSION ABOUT THE PROBLEM The mediator canContinue reading “TOT 77: Giving Training in Assisting the Parties in Problem Solving”

‘Weeping or crying exercise’ This exercise is suggested to be done in refresher courses and advanced mediation trainings The participants/trainees must have practical experience of conducting at least fifty mediations. Trainer’s preparation is very much required for this exercise. Trainer has to give a very short written brief about the background and instruction  Trainer toContinue reading “TOT 76: Simulation Exercise”

Ultimate idea of giving training in mediation is to see to it that the trainees evolve as mediators competent to handle practical mediations.  Role reversal is one of the techniques which is used to avoid impasse and /or break impasse. This technique is introduced in the topic related to impasse. How does the trainer equipContinue reading “TOT 75: Role Reversal”

Trainers are often invited as guest speakers. Trainer’s role in the mediation training program is different from the role he/she is required to perform as a Guest Speaker. When a trainer is invited as a Guest Speaker the following steps may be followed: CONTENT: Collection of data or information to be communicated UNDERSTANDING: Understanding theContinue reading “TOT 74: Trainer as a Guest Speaker”

Mediator’s role is to facilitate the process of mediation.  One of the challenges the trainer faces is to effectively train the participants in internalizing this technique of facilitation. In order to achieve this objective trainers are supposed to lay the foundation by making use of the technique of “facilitation” in their presentation. By this, theContinue reading “TOT 73: Train the participants to play the Facilitative Role”

Filler exercises are small exercises which do not consume a lot of time.  Time management is one of the essential skills of a trainer. Beginning the session on time and closing the session exactly on the time mentioned in the curriculum speaks a lot about the professionalism of a trainer. Under no circumstances, this disciplineContinue reading “TOT 72: Filler Exercises”