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Role play by resource persons will give an insight to the participants about practical nuances of mediation. Some may emulate it by observing the mediator ( one of the resource persons). The participants may also learn how each of the resource persons stepped into the roles of the parties during the role play, how eachContinue reading “Week 87: Debriefing after roleplay by resource persons”

Many may have a deep desire to be excellent trainers. They may presume that they have worked very hard on the theoretical components. But when it comes to delivery / practical, they may fail or their performance may not be up to the expectation.  Before signing up for any training program it is always expectedContinue reading “TOT 86: “Five Minutes more today””

By and large trainees who undergo training in mediation are adults. Positive and negative reinforcement, which are components of any adult learning process, can be achieved through meticulously training the trainees in practical aspects. This does not mean that theory part of the learning process need not be given importance. Through training, one gets toContinue reading “TOT 85: Practical Trainer”

Objective of using visual aids in mediation training program is to make the trainees concentrate and understand any point or concept at a glance which cannot be so easily done with oral or written communication. It helps trainees grasp the point very quickly and helps them in drawing inferences quickly without spending too much timeContinue reading “TOT 84: Visual Aids”

“Listening through the eyes” Exercises to finer tune the procedural components of mediation are used in refresher courses and more in advanced courses. A role play is chosen. Trainers become the participants. One of the trainees is chosen as mediator. Once the opening statement is made, the mediator is asked to inform everyone, what didContinue reading “TOT 83: Fine tuning the procedural components”

 Technique of Value Chain Analysis is developed by  Prof. Michael Porter, Author of “FIVE FORCES” PURPOSE The objective of use of this technique is to master excellence in things that are really important and matter a lot.  This technique helps  to identify and develop a strategy as to how one can create value for anythingContinue reading “TOT 81: Value Chain Analysis”

In Mediation, mediators come across two types of questions:  1. Questions posed by the parties which may be  posed by one party to the other  Posed by either or both the parties or third parties to the mediator and  2.  Questions asked by the Mediator. Trainer has to spend quality time with the trainees inContinue reading “TOT 80: A Template on Questioning”

This technique is used specifically to remove the boredom factor in the participants. When it is noticed that there is too much information loading on the participants, and they are unable to comprehend what is being said, and are getting bored, the above technique can be used. Identification Trainer has to notice that the sessionContinue reading “TOT 79: Two Together”

This exercise is to be done in refresher courses or in advanced trainings Step 1: A role play is chosen with multiple characters. ( not less than 6 ) Role play has to be circulated one day in advance to the participants chosen to play specific roles. Amongst chosen participants one will play the roleContinue reading “TOT 78: Handling Difficult People”

Trainer has to train the participants in effectively assisting the disputing parties to resolve the dispute between/amongst them. Training regarding effective use of caucus should be one of the important components of a training program.   The problem solving session can be utilized in the best possible way –  DISCUSSION ABOUT THE PROBLEM The mediator canContinue reading “TOT 77: Giving Training in Assisting the Parties in Problem Solving”