Successful trainer keeps track of probable expectations and tries to meet those.
Following are some amongst other expectations from trainers:
1. Good presentable voice.
Voice attracts the audience at the very beginning of the presentation.
No one likes to listen to monotone. Voice modulation is a skill to be developed and mastered by trainers. No one likes to listen to someone who speaks in very high volume. Whispering or shrill voice is also not appreciated by the trainees. Talking to oneself, talking in a murmuring voice, or talking in low voice is to be avoided. Trainer should learn to maintain appropriate distance between the trainer and the mike. If the collar mike is used, it should be properly placed to avoid jerking – shrieking sound interrupting the delivery of speech.
Why should a trainer work on voice culture?
Trainees can easily make out from the very voice of the trainer that:
- Trainer is nervous
- Trainer is anxious.
- Trainer is hasty.
- Trainer is suffering from performance pressure.
- Trainer is gasping for breath.
- Trainer is unprepared.
- Trainer has no content to speak.
- Trainer wants to boss over.
- Trainer is arrogant.
- Trainer is confident/over confident/has no confidence.
- Trainer is calm and composed.
- Trainer is balanced.
- Trainer is assertive but not aggressive.
- Trainer is not in a hurry.
- Trainer is knowledgeable.
2. Should be capable of overcoming nervousness.
Some may feel nervous on the previous night of or hours or just before the presentation, or during the presentation. After 2 -3 trainings trainer can easily take a mental note as to when he/she gets nervous. Trainer has to understand the reason for such nervousness and try to adapt strategies to overcome the same. A nervous trainer may be tolerated by adult trainees out of sympathy but such trainers are never appreciated.
Being nervous, feeling nervous, exhibiting nervousness are three different aspects. Each of these aspects must be addressed by the trainer. Trainer has to master the skills of overcoming all these three factors.
3. Should develop a unique and distinguishable style.
Even though there is nothing wrong in following a mentor, or a lead trainer or a co-trainer, it is always advisable to develop a unique and distinguishable style.
How does a trainer explain any complex concept? Through stories, examples, case studies, skits- role plays, discussions?
- How does a trainer handle questions?
- How does a trainer facilitate discussions?
- How does the trainer do coaching?
- How does a trainer do pre briefing and de briefing?
- How does a trainer design the time table?
- How does a trainer work on the preparation of several aspects of training?
- How does a trainer maintain time?
Every aspect of training can and may be dealt with by different trainers in different ways. One can work on what is best according to one and master that stye in such a way that, any one should be able to say “Oh! This is unique style of Mr/Mrs…… How nice is this style! We need to follow it.”
“The Human Voice is the most perfect instrument of all”
Arvo Part – Grammy Award Winner – Music Composer
(All copy rights reserved by the author S.Susheela)
Training of Trainers in Mediation 
Very effective guidance for Trainers in your unique simple style. Thank you Ma’am.
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Susheela ji
You have touched so deftly ALL the subtle nuances involved – and in your exceptionally simple style🙏
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Very good tips and suggestions to improve our presentations by taking care of finer aspects of training. Thank you once again Susheela ma’am.
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