Week 93: Nuances of Coaching

Coaching involves a strategy for the development of another individual. It is a process through which desired change in trainees’ performance is achieved. It is not an empty formality. It is not about dos and don’ts of practical mediation.

Trainer , as a Coach should develop strategy of general principles. Then, the trainer has to go ahead with tailoring the same to suit the requirements of each of the trainees. Though general principles of coaching can be learnt and understood by a trainer off the training program, skills of coaching a particular trainee addressing his/her specific requirements is a great challenge. This happens on the spot, and during the training program. This is where the capacity of reinforcement of a trainer comes into picture. 

Mindfulness/ being in the present, is one of the most essential qualities of a wonderful coach.

Pre-Coaching stage

Trainer/coach has to identify what needs to change. Trainer has to coin specific sentence/s (not more than two) to inform the trainee as to what is required to be changed., and where the trainee has to change.

During coaching

There has to be clarity as to what is the expectation of the coach and what the trainee is expected to do or not to do. 

Generally a seasoned Coach would not use the word “ improve”. On the other hand would demonstrate and make the trainees understand what the improvement would look like. What should be done is demonstrated by the coach.

For each of the identified areas, the entire process should not take more than 2-3 sentences.

Coach is not supposed to get into explanatory mode, or enter into interactions with the trainees, while coaching.

After coaching

 Coach has to follow up. Coach has to observe whether the suggested change is implemented. Coach has to make note of the suggestions given. Coach has to follow up on the trainee whether the suggested change is being implemented in subsequent mediation/s /role play/s also. Sustainability of the suggested change in the trainee is something which has to be ensured by the trainer/coach.

TO HAVE THE FEEL

Every trainer should opt himself/ herself to be coached by others. It is suggested that trainers should make a group of 3 -5 and practice role plays before the training program. And, request one of the trainers to play the role of a coach, and submit themselves to the process. This will help them understand ‘how difficult it is for an individual to hear feedback.’ This will help them to analyse how they have to overcome this level of discomfort. This paves way towards becoming an excellent coach.

“Permitting others to give feedback is essential for individual growth”

Slamw

(All copyrights reserved by the author S.Susheela)

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